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Online store questions

Orders are shipped generally shipped the same or next business day.

Shipping is a $20 flat rate with FREE Shipping over $150!


Standard delivery Times:

3-7 Business days
All orders are shipped via EXPRESS Airfreight from our Sydney, Australia warehouse.

Obviously the delivery time can vary, especially in rural or remote areas....
So please us the above as a guide only.

Following promotions and peak time (spring/summer), in rare cases dispatch may be 2+ days. If there is to be any extended delay on an order for any reason, you will be contacted via email.

Every order we send has item TRACKING, so you can track the progress of your delivery. If you have a specific delivery requirement, simply enter it in the special instructions section of the website checkout.

Priority dispatch GUARANTEES your order will be dispatched with 1 business day from ordering. During peak periods, this helps you to "Jump-the-Queue" and ensure your order is dispatched as a priority. Priority dispatch is $10, and is available as an option during checkout.

Catnets uses the postal system, and ships via the AIRFREIGHT Express method.

Every order we send has item TRACKING, so you can track the progress of your delivery. If you have a specific delivery requirement simply enter it in the special instructions section of the website checkout and we will do our best to accommodate.

    Shipping

    We ship throughout all areas of the U.S.A. All orders are sent from our warehouse in Sydney, Australia via AIR freight Express.

      Shipping is a $20 flat rate with FREE Shipping over $150!
      Orders are shipped generally shipped the same or next business day.