How do I place an order?
Order anytime via our online store for the fastest processing and shipping.
Checkout options:
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Visa & MasterCard (secure Shopify payments)
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PayPal
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Apple Pay
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Google Pay
All prices are in USD.
Prefer to order with a person?
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Phone: +61 2 9772 0889 (International)
Hours: Sunday–Thursday, 3:30 pm–9:30 pm CST -
Email: sales@catnetting.com
How can I pay?
We accept:
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Visa & MasterCard (via Shopify)
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PayPal
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Apple Pay
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Google Pay
Is there a minimum order?
No—there is no minimum order.
Do you accept returns/refunds?
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Damaged or faulty items: We’ll replace or refund in full. Please notify us within 7 days of receiving your order if anything is damaged, faulty, or missing.
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Change of mind/incorrect ordering: We can refund; return shipping is at your expense.
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Exceptions: Products cut to size (e.g., netting by-the-foot) are not refundable.
Please note: Portable catios and accessories ship from our Sydney, Australia warehouse.
We have a customer-first approach—if you’re not happy for any reason, contact us and we’ll help. In the rare case of missing or faulty components, replacement parts are sent at no charge.