FAQ

Orders are shipped generally shipped the same or next business day.

Shipping is a $25 flat rate with FREE Shipping over $200!


Standard delivery Times:

4-9 Business days
All orders are shipped via EXPRESS Airfreight from our Sydney, Australia warehouse.

Obviously the delivery time can vary, especially in rural or remote areas....
So please us the above as a guide only.

Following promotions and peak time (spring/summer), in rare cases dispatch may be 2+ days. If there is to be any extended delay on an order for any reason, you will be contacted via email.

Every order we send has item TRACKING, so you can track the progress of your delivery. If you have a specific delivery requirement, simply enter it in the special instructions section of the website checkout.

Priority dispatch GUARANTEES your order will be dispatched with 1 business day from ordering. During peak periods, this helps you to "Jump-the-Queue" and ensure your order is dispatched as a priority. Priority dispatch is $10, and is available as an option during checkout.

Catnets uses the postal system, and ships via the AIRFREIGHT Express method.

Every order we send has item TRACKING, so you can track the progress of your delivery. If you have a specific delivery requirement simply enter it in the special instructions section of the website checkout and we will do our best to accommodate.

We ship throughout all areas of the U.S.A. All orders are sent from our warehouse in Sydney, Australia via AIR freight Express.

Shipping is a $25 flat rate with FREE Shipping over $200!
Orders are shipped generally shipped the same or next business day.

Our online store ensures expedited processing and shipping of your order.

Shop in your own time and then checkout using:

• Visa and Mastercard on Shopify Credit Card Facility
• PayPal
• ApplePay
• GooglePay

ALL PRICES ARE IN USD

Alternatively orders can be placed by:

Telephone: Call Monday to Friday 8am to 4pm AEST on +61297720889 (international)

Email: sales@catnets.com.au

For most of our products, yes you can. Our secure website is able to process your order, calculate freight costs and accept a number of payment methods. You can use our responsive website to order via your desktop, tablet or mobile phone.

Simply navigate to a product  and “add to cart” the quantity required using the + or – buttons.

For any items listed as By-The-Foot, the quantity you enter will be a reflection of how many lineal feet you need. For example if you require 15ft of (10ft wide netting), you should select 15 as the qty in the  respective  product screen.

Once you have added an item to your shopping cart, it will appear on the left of your screen. From here, you can adjust quantities and also delete items not required.

Once you have added all required items, press Proceed to Checkout and you will be directed to the simple checkout process screen.

For simple one-off purchases, you can simply checkout as a guest, with no need to sign in.

Catnets accepts payment via:

• Visa and Mastercard on Shopify Credit Card Facility
• PayPal
• ApplePay
• GooglePay 

There is NO minimum order. 

Catnets will replace OR refund in full any products that arrive damaged or are faulty. You must notify us of any fault, damage or missing items within 7 days of receiving your order.
We can refund for change of mind or incorrect ordering, however be aware that return shipping is to our Sydney (Australia) warehouse and is at your expense. All products that have been cut to size (such as netting by-the-foot), are not able to be refunded.
We have a customer first service mentality, so if you're not happy with your product or service for any reason contact us for assistance.
In a rare occurrence, replacement parts will be sent at no charge for any missing or faulty components.

At Catnets you are dealing directly with the importer. Our bulk buying power, along with the fact that you are dealing direct with the importer, which ensures we can supply nets at low prices. Despite our commitment to fair and reasonable pricing, we will not compromise on quality. We continually test, assess and attempt to improve our nets to ensure they are of the utmost quality.

On average, D.I.Y  installations cost less than half of those fully installed. The majority of self installations cost less than USD$250. Catnets provide all our pricing online, as we are confident we have the lowest prices available. Our standard netting price starts from 30c per square foot, and we have bulk and monthly specials available online.

Catnets does not currently offer an installation service. If you require a measure and quote for an installation, we suggest you discuss your options with a local handyman or builder. Most handymen will have the required tools and skill required to install your cat enclosure. We recommend you print and show them our FREE downloadable D.I.Y information guide, to give them a basic idea of the concept and the materials involved.

The best place to start would be by reading our FREE downloadable D.I.Y information guide, and by viewing some previous DIY projects in our image galleries.

Netting is an ideal material for use as a cat enclosure. It has many benefits including the following: It is very versatile and easy to work with. Netting can be cut to size, shaped around corners and used to fill small holes. It doesn't require any special tools, doesn't involve any heavy lifting, welding or building experience to install. It is affordable. With our netting available at just 30c per square foot, netting is the best option for large areas that wouldn't otherwise be enclosable. Most Catnets DIY enclosures cost well under $250. It is strong and long lasting. Our specialised cat netting is designed to last. It is UV treated for outdoor use, has heat strengthened knots and is pre-stretched to avoid sagging. It looks fantastic! Netting (especially our low-vis netting) is barely noticeable once installed. Wire cage enclosures can have a heavy, dominant and overpowering appearance, whereas a low-vis netting enclosure looks subtle and soft. Unlike wire cages, the netting won't get hot-to-touch in the hot summer heat. Won't get caught by the wind like shadecloth. Is airy, and allows you cat to keep cool in the summer months. Unlike wire cages, there are no sharp and DANGEROUS edges that are prone to rust

Catnets supplies the highest quality cat netting available, and as a result is the  chosen wholesale supplier of 25+ installers and resellers throughout Australia, New Zealand, Singapore and the USA. Our netting manufacturer is an ISO certified company, and we  personally inspect the facilities on a regular basis to ensure quality is of the upmost importance. Our high quality netting is strong, long lasting & designed to last in the harsh outdoors. Our nets are UV treated to the maximum percentage without degrading the strength of the netting. More than that, the nets are also regularly tested in an accredited "Accelerated UV Testing facility". The netting is also "Pre-Stretched" to tension, with Heat-Strengthened Knots. This process is critical when used as a cat net, as it helps avoid stretching and sagging of your net over time. Through many years of testing, 3/4" has been determined to be the maximum hole size that is safe for cats.  Catnets brand netting is the ideal choice for your cat enclosure: High abrasion resistance High  breaking strains UV treated "and tested" Prestretching to tension to avoid sagging Maximum 3/4" mesh size

Our Low-Vis Black is the most popular colour. As black doesn’t reflect light well, it tends to disappear when installed tight in a backyard environment. For specific light coloured environments, we also offer stone/beige coloured netting. (In selected sizes only).

Yes. Most sizes are available by-the-foot. We also have discounted bulk rolls for larger projects, resellers and installers.

Research has shown that the overwhelming majority of incidents involving cats occur at night. These studies have also shown that cats restricted at night live up to 3 years longer on average. Contrary to popular belief, cats can live and enjoy a happy and healthy life when properly contained within the backyard. By enclosing your cat you can help eliminate risk of the following issues: Injured in fights, Hit by cars, Become lost, Catch diseases, Neighbourhood nuisence issues, Legal requirements Wildlife safety

Although occasionally used for Dog containment by our customers, this netting has been designed for use by cats only and is not covered for damage resulting from Dogs or other animals housed in OR outside of the enclosure.

No, unlike common fruit tree netting, the mesh is set on the square with small ¾” x ¾” holes. The square mesh combined with the tension of installed netting, prevents the netting from twisting or distorting when impacted or landed on, which prevents tangles.